East Carolina University

Student Services Specialist - Journey

  • East Carolina University
  • Greenville, NC
  • Other
  • 5 days ago
Salary
N/A

Advertisement

Job Description

The position is housed in Student Services and is responsible for facilitating and managing College of Nursing admission and clinical/practicum compliance requirements according to agency contractual agreements and accreditation guidelines for all students enrolled in College of Nursing. A high level of communication, and organizational skills are essential in this position as well as the use of multiple software platforms. Customer service skills including strong written and verbal communication are needed to provide timely and effective communication with students, faculty, staff and clinical agencies. The ideal candidate should have the ability to adapt quickly to a changing and dynamic work environment.
This position is cross trained to be knowledgeable about other key components and processes within Student Services in order to assist when a fill in is needed. In person attendance at some after hours and weekend events are required. Examples include but are not limited to Open House, Students Aboard and College of Nursing recognition ceremonies for graduating students. Occasional overtime is needed to meet strict agencies deadlines. Employees are required to exercise confidentiality in accordance with policy and applicable state, federal and local laws such as Family Educational Rights and Privacy Act (FERPA) and Health Insurance Portability and Accountability Act (HIPPA).

Minimum Education/Experience
Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

License or Certification required by statute or regulation
None

Preferred Experience, Skills, Training/Education





License or Certification required by the Department
None

Special Instructions to Applicant
  • Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
  • If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
  • Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
  • Applicants must be currently authorized to work in the United States on a full-time basis.

Job Open Date
10/17/2024

Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed.
10/24/2024

Open Until Filled
No

Quick Link for Direct Access to Posting
https://ecu.peopleadmin.com/postings/74443

Alternate option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

AA/EOE
East Carolina University is an equal opportunity and affirmative action employer who is committed to workforce success and cultivating a culture of care, belonging and opportunity for our faculty, staff and learners and all stakeholders. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA[email protected].

Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Department for People Operations, Success, and Opportunity
If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

Jobs of Interest