Yes! Air conditioning Heating Plumbing Electric

Yes! is a national leader providing plumbing products and services to our residential and commercial customers. We currently have an excellent opportunity for a Dispatcher to join our team.

Why Yes!

• Pay Range: 18.00 - 22.00 DOE

Schedule: Monday to Friday 8-5

• Comprehensive benefits package including medical, dental, vision & life insurance
• Employer paid Telehealth benefits with virtual doctor visits from day one for employee and family
• $5 a week medical plan option with Health Saving Account and annual company contribution
• 401(k) plan with company match
• Paid PTO, holidays, and sick time
• Quality, comprehensive paid training programs
• Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
• Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!
• Promotion opportunities! We love to promote existing employees who demonstrate skills and work ethic of success!

Responsibilities

• Answer customer calls within a busy office
• Set and schedule technician appointments for jobs
• Enter customer data into the computer
• Respond in a timely fashion to customer queries
• Resolve and assist customers by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements

Qualifications

• High school diploma or GED equivalent, or a combination of related experience and/or advanced training/education
• One or more years of experience as a dispatcher
• Ability to thrive in a fast-paced environment
• A strong degree of self-motivation to provide exceptional customer service to customers by phone while directing technicians by radio and tracking devices
• Excellent organizational skills and the ability to coordinate multiple appointments
• Demonstrated listening, written/verbal communication, and interpersonal skills
• Proven ability to meet and exceed set goals
• Excellent customer service skills and experience gathering customer information and keying it into a computer
• Computer proficiency, including working knowledge of Microsoft Office products, including Excel and Word
• Knowledge of the local geographic territory

If interested, in joining our team, please call Carlos today to set up an interview 702-235-4681 or submit your application.

All candidates are required to undergo pre-employment drug screen and employment background checks. Rescue Rooter is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person