Position Purpose

Accurately completes the pre-registration process to reduce patient wait time, improve patient satisfaction and promote an efficient arrival/check in process. Helps to ensure that the patient flows through the scheduling and registration process as quickly as possible ensuring all registration and financial requirements are completed in a consistent manner.

What you will do

• Responsible for collection of complete demographic, financial information and clinical orders(when applicable)

• Greet patients and check in patients into computer system and if patient is not pre-registered, completes the registration process

• Field incoming calls and keeps accurate records of appointments

• Collect, process and reconcile patient liabilities

• Act as a liaison for patients with questions regarding appointments, procedures outside of clinic, clinical flow and staff knowledge

Minimum Qualifications

• High School or equivalent

• One to three (1-3) years in a health care office environment

• Medical terminology preferred

• Strong interpersonal, communication and customer service skills

Position Highlights and Benefits

• Full time 40hours on Evenings- shift differential applies

• Excellent benefits starting day 1

Ministry/Facility Information

Saint Mary’s Hospital is a Catholic, not-for-profit, acute care, community teaching hospital that has served Greater Waterbury since 1909. Licensed for 347 beds, Saint Mary’s is designated as a Level II Trauma Center, offers award-winning cardiac and stroke care. We house the region’s only pediatric emergency care unit and was the first to introduce the daVinci® Robotic Surgery System.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.