altScripts Specialty Pharmacy is seeking a motivated and detail-oriented individual to fill the role of Patient Care Advocate. The successful candidate will be responsible for communicating with patients, managing their prescription refills and collaborating with logistics to ensure the timely delivery of prescription orders. This position requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment. If you have a strong communication skills and enjoy working in a detail-oriented environment, we would love to hear from you.

Responsibilities:

• Ensure all prescription orders are entered properly.
• Ensure all orders are billed properly and payment obtained.
• Ensure all prescription pick-ups and deliveries are scheduled appropriately.
• Collaborate with logistics team to ensure timely deliveries.
• Provide extraordinary customer service to patient over the phone.
• Responsible for making patient refill reminder calls.
• Consistently meet pharmacy's established accuracy and productivity levels.
• Work collaboratively with other supervisors/functional areas to keep work flowing smoothly and efficiently.
• Comply with local, state, and federal laws, regulations, and policies pertaining to the dispensing of prescription medications.

Requirements:

• High School Diploma or GED (per state requirements).
• Pharmacy Technician registration (per state requirements).
• Effective communication skills, both written and verbal.
• Excellent attention to detail and organizational abilities.
• Excellent time management skills.
• Strong analytical and problem-solving skills.
• Previous experience in pharmacy or customer service, preferred.

Physical Requirements:

• Must be able to sit and/or stand for long periods of time.

Benefits:

• Paid time off
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8-hour shift
• Day shift
• Monday to Friday