Be inspired. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship, development, and leadership programs
• And more

• This position requires a comprehensive understanding of accounts receivable management in a healthcare setting.
• Manages and maintains email and phone message inventory, complete reports, and resolve high priority and aged inventory.
• Reviews all accounts assigned for collection prior to, during, or after admission and discharge. Performs progressive collection steps to discuss and clear balances on multiple accounts.
• Responsible for all aspects of insurance follow up and collections, including making telephone calls, accessing payer websites and filing appeals.
• Independently assesses Claim Edit, Transaction Editing System, Clearinghouse, or other applicable billing edit messages to resolve any issues preventing release of physician or hospital claims from Emory's systems.
• Responsible for all facets of refunds and credit balance resolution including direct phone calls to Patients, Insurance Companies, and other departments as necessary in order to resolve credit balances.

MINIMUM QUALIFICATIONS:

• High School Diploma or equivalent and three (3) years of healthcare related experience OR any combination of equivalent education and experience.
• Knowledge of Medicare, Medicaid, and other contract payers (HMO, PPO) preferred.
• CPAR (Certified Patient Account Representative) preferred.
• Typing skills with a minimum of 35 wpm and good communication skills.