Plus Credit Union is looking for a self-driven individual who is motivated and ready to help the credit union achieve the next level of technology while learning on the job.

This individual must have basic computer knowledge and an ability to work well with others to quickly troubleshoot, define and resolve general IT Department issues. They will be responsible to assist with information systems related activities for specific credit union departments. Their duties may include:

• Member Service, both internal and external.
• Represents the credit union to members, both internal and external, in a courteous and professional manner. Adheres to concepts and expectations as outlined in the SERVICE philosophy. Maintains members service as a primary focus. Manage applications for specified client departments.
• Works with IT team for application systems problem resolution. Responsible for implementation and installation of hardware and software to user specification. Analyze and document problems, recommend solutions and initiate corrective action as directed by management. Follow up and communicate on problem resolution and inform management of status.
• Serve as information resource for employee users, including determination of most appropriate data sources, providing or arranging application-based report writing, or educating users to retrieve the information themselves.
• May assist with training for in-house development or implementation of vendor-based automated systems.
• Assist with technical aspects of conversions, file expansions, and interfaces.
• Remain knowledgeable of operations and the computer system within credit union departments to provide comprehensive support.
• Assist in monitoring of reporting processing for after-hour daily, weekly, monthly, quarterly and annual back-up.
• Responsible for completing Currency Transaction Reports, monitoring for and reporting suspicious activity, and completing annual training related to the Bank Secrecy Act.
• Other duties as assigned.

Job Type: Part-Time

***Bilingual - Spanish a Plus : Hourly Differential***

Job Type: Part-time

Pay: From $16.00 per hour

Expected hours: 20 – 25 per week

Schedule:

• Monday to Friday
• Weekdays

Experience:

• Windows: 1 year (Required)

Work Location: In person