State of Maryland

OFFICE SECRETARY II (Licensing Assistant)

  • State of Maryland
  • Baltimore, MD
  • Full Time
  • About 2 months ago

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Introduction

GRADE

ASTD9

LOCATION OF POSITION

Board of Long-Term Care Administrators
4201 Patterson Avenue, 3rd Floor
Baltimore, MD 21215

Main Purpose of Job

The State Board of Long-Term Care Administrators is the licensing authority of Nursing Home Administrators in the State of Maryland. The main purpose of the Office Secretary II/Licensing Assistant position is to serve as the Board's customer service liaison, and provide office and administrative support to the Executive Director, Licensing and Certification Manager, and Investigator(s) for the Board by executing clerical operations to assist with, but not limited to, the licensing and complaint process for nursing home administrators, application filing procedures, coordination of Board meetings, transcription of meeting minutes, data entry of complaints, and expense report processing. Duties require a thorough knowledge of regulations, procedures, and policies, use of considerable tact, discretion, independent judgment, accuracy and decision making.

This position is eligible for hybrid telework (40% = 2 days weekly) which is subject to approval from the supervisor.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years performing secretarial or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

The desired candidate should possess:
  • Ability to communicate effectively and clearly both verbally and in writing
  • Experience working with the public, internal and external stakeholders, in a tactful and professional manner
  • Experience with data entry and multi-tasking
  • Experience with utilizing video conferencing programs (e.g. Google Meet, Zoom, WebEx, or Microsoft Teams)
  • Experience with Microsoft Office and Google Suites

SPECIAL REQUIREMENTS

Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).

Complete applications must be submitted by the closing date. Information submitted after this date will not be added.

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or [email protected].

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

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