UPMC is excited to invite you to apply for the Office Assistant I position! This full-time role offers a day shift schedule of four days a week from 8 a.m. to 5 p.m., and one day a week from 9 a.m. to 6 p.m., with no weekends or holidays required. We are seeking a motivated individual eager to advance their career with UPMC and take advantage of opportunities for cross-training within the department. Apply today to join a great team and receive a robust Totals Reward package!!

Responsibilities:

• Verify patient information and records in both the medical record system and computerized scheduling system.
• Schedule, coordinate, and reschedule patient appointments, and relay necessary messages to staff and providers.
• Greet and register patients in a courteous, prompt manner, providing instructions and directing them as needed, and perform check-in and check-out functions.
• Maintain a clean and orderly waiting area, including the beverage station and reading materials.
• Prepare patient charts in advance of upcoming appointments to ensure readiness.
• Answer and screen telephone calls, take messages, provide information, and address questions about appointments and testing.
• Update physician schedules regularly, ensuring accurate patient scheduling and appointment confirmations.
• Complete required paperwork, including encounter forms and referrals, and use the computer system to support billing processes.
• Comply with all UPMC Health System policies and procedures, maintaining strict confidentiality of medical records and data.
• Utilize financial management system modules for scheduling, information verification, charge entry, co-payment collection, and other related tasks.

Required:

• High school diploma or GED
• 1 year work experience, preferably in a medical office setting

Preferred:

• Knowledge of medical terminology
• Word processing and computer experience

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran