General Purpose To provide food and alcoholic and non-alcoholic beverages to guests in a friendly, enthusiastic professional and timely manner in order to maintain Sheraton’s high standard of customer service and to assure guest satisfaction.

Major Duties and Responsibilities:

• Complies with all NC laws regarding alcoholic beverage service.
• Follows TIPS, ABC, ALE (or equivalent training) guidelines for alcoholic beverage service.
• Takes orders and serves all food and alcoholic and non-alcoholic beverages according to Sheraton guidelines and suggestive selling techniques.
• Maintains accurate control of guest checks and secures proper payment.
• Demonstrates full knowledge and understanding of the food and wine menus and alcoholic beverage offerings.
• Prepares, mixes and serves cocktails according to Sheraton standards.
• Maintains proper cleanliness and sanitization of bar areas, glasses and equipment throughout the shift.
• Responsible for maintaining proper uniform standards and personal hygiene standards including frequent hand washing.
• Complies with personal hygiene and food safety standards regarding food preparation and service.
• Follows all work safety guidelines and emergency procedures guidelines.
• Operates cash machine according to guidelines.
• Completes End of Day reports.
• Changes beer kegs and CO2 tanks.
• Sets up and takes down alcoholic beverage displays.
• Maintains inventory of wines and alcoholic beverages.
• Participates in team meetings and collaborates with other members of the Bar team to provide excellent service.
• Communicates with customers in a polite, understandable, and friendly manner and follows all customer service standards.

Minimum Requirements:

• Exceptional customer service skills.
• Good knowledge of liquor, beer, wine and mixology.
• Ability to describe and suggest beverages and menu items in a clear and accurate manner.
• Basic computational ability and basic computer skills.
• Ability to make change quickly and accurately.
• Available for flexible hours, weekends and holidays.
• Minimum age to serve alcohol in NC.

Working conditions:

• Typically bends, stoops, moves, lifts, squats, stretches and stands during the shift to perform food service and cleaning tasks.
• Must be able to stand and exert well-paced mobility to serve customers and perform other service and cleaning duties for up to 4 hours at a time.
• Requires visual acuity and manual dexterity to be able to serve and maintain service standards in the Lobby Bar.
• Requires ability to lift and move boxes, racks and equipment weighing up to 30 lbs. on a regular and continuing basis.
• Requires verbal fluency and good listening and hearing ability to communicate with other employees and customers.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
• Must be able to exert well-paced ability in limited space.
• Requires ability to manage stress and multiple customer demands.
• Most work is performed indoors. Temperature is moderate and controlled by hotel environmental systems.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Job Type: Part-time

Expected hours: No more than 29 per week

Benefits:

• Employee discount

Shift:

• 8 hour shift
• Evening shift
• Night shift

Application Question(s):

• Are you available to work Monday - Sunday between 3pm-2am?

Experience:

• Mixologist: 3 years (Required)

Work Location: In person