West Creek 4 (12074), United States of America, Richmond, Virginia

Manager, Chief of Staff

Do you have a passion for technology, influencing at all levels, and leading change for the better? If so, we have an exciting opportunity as a Chief of Staff at Capital One. The Chief of Staff Office functions in support of the 9000+ associate Tech organization. Our team partners across divisional Chiefs of Staff, Communications, HR, Finance, Workplace Solutions, Enterprise Supplier Management and our Tech Leadership team to enable our collective organizational goals.

The Tech COS Team is seeking a Manager to help support the broader Chief of Staff function. The ideal candidate will have experience developing and executing executive-level presentations & events, problem solving and critical thinking ability and exceptional written and verbal communication skills.

Responsibilities

• Partners with Tech COS and teams across Tech to deliver on roadmap, owning and directing work across teams to ensure high quality, on time delivery

• Helps to drive innovation in process and execution across our Tech COS portfolio

• Creates executive-ready presentations and materials

• Leads special projects autonomously and through partnership with cross functional teams

• Lead CIO preparation across a myriad of internal and external forums including Board of Directors, Quarter Examiners Review (QER), Enterprise Programs Committee (EPC), Enterprise Risk Committee (ERC)

• Own highly visible written communications including Tech Year End Memo

• Create and manage effective, scalable processes to manage operating rhythms. Requires an ability to lead, influence and drive executional discipline and excellence.

• Strategic thinking to re-imagine existing operations in order to drive towards more efficient & productive solutions, processes & outcomes

• Develop relationships across the organization to be able to act as an informed and helpful sounding board and thought partner

• Organizational agility to jump in and support high priority initiatives across Tech SLT & Tech COS team

Basic Qualifications

• Bachelor’s Degree

• At least 5 years of experience in Project Management, Process Management, or Agile Delivery

Preferred Qualifications

• Master’s Degree in Business Administration (MBA)

• 4+ years of experience managing diverse operational functions including staffing, budgeting, executing high-level meetings and events

• 2+ years of experience in IT development or support

• 2+ years of experience as a Chief of Staff

• 2+ years of experience working closely with executives

• 2+ years of experience building strong partnerships with stakeholders across a variety of levels to manage, inform, and influence outcomes

• Exceptional verbal and written communication skills

• Meticulous attention to detail

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).