Job Description

Join the Joe Winslow Agency of American Family Insurance, a well-established insurance agency dedicated to providing top-tier service to our community in Mesquite, Nevada. As the Licensed Insurance Operations Manager, you'll be at the helm of our operations, ensuring smooth processes, efficient customer service, and a positive work environment. At The Joe Winslow Agency, we value excellence, integrity, and teamwork.

Salary: $50000.00 - $75000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Monthly Bonus Opportunities

Quarterly Bonus Opportunities

Annual Bonus Opportunities

Staff Appreciation Events/Lunches

Team Building Activities

Family Focused

Small Family Owned Franchise

Home/Work Life Balance

Parental Leave

Hands on Training

Career Growth Opportunities

Team Leadership: Direct, mentor, and support a team of insurance agents to achieve their targets and deliver exceptional service.

Operations Management: Streamline workflows, optimize processes, and ensure efficient delivery of insurance products and services.

Client Satisfaction: Uphold high standards of customer service, resolving escalated issues and ensuring client retention and satisfaction.

Compliance: Stay apprised of industry regulations, ensuring all operations meet legal requirements and standards.

Strategic Planning: Develop and execute strategies to enhance operational performance and drive business growth.

Training & Development: Provide ongoing training and development opportunities for team members to enhance their skills and knowledge.

Licensing: Active Nevada Property & Casualty and Life & Health Licenses required.

Management Experience: Proven experience in managing insurance operations or a related field. Leadership Skills: Strong leadership abilities with the capacity to motivate, coach, and develop a high-performing team. Strategic Thinking: Ability to analyze data, identify trends, and develop strategies to improve operational performance. Communication Skills: Excellent interpersonal and communication skills to effectively engage with team members and clients. Organizational Skills: Strong organizational abilities with the capability to manage multiple tasks and priorities effectively. Detail-Oriented: Meticulous attention to detail to ensure accuracy in insurance operations.

Welcome to Joe Winslow American Family Insurance! We are a dynamic force in the insurance industry, driven by a passion for protecting and serving our community. Join us in ensuring peace of mind for families across the nation. Embrace a warm and energetic culture where your talents can thrive. Let's make a difference together!