The Image Assembly Administrator performs data entry of imaged documents, confirms the accuracy of data entry and links documents received via mail or fax to the New York State of Health Marketplace.

Please note this job posting is for an upcoming training class in Albany, NY. This position requires 6 weeks of onsite training, after successful completion of training there is the opportunity to work remotely.

Pay and Benefits:

• Pay rate $18.75 per hour
• Monday - Friday, 8:00am - 5:00pm
• Quarterly Bonus Opportunity up to 5% of your Quarterly earnings
• Paid training and benefits (including Paid Time Off)
• Supportive work environment
• Many opportunities for promotion and career advancement

Essential Duties and Responsibilities:

• Uphold comprehensive knowledge of Enrollment and Eligibility processes and policies.
• Stay updated on project, corporate policies, and procedures outlined in the employee manual and other relevant desk procedures.
• Investigate case identities from account records and appropriately link documents to corresponding records.
• Ensure accuracy in entering information from scanned images and promptly rectify any inaccuracies.
• Conduct precise and timely data entry for all relevant information.
• Determine effective paths for resolving document-related issues, escalating to the Research team when necessary.
• Identify and escalate risks to management, redirecting technical issues to the appropriate channels.
• Utilize various computer programs to research consumer information.
• Create and dispatch follow-up communications to consumers regarding missing or incomplete information.
• Maintain meticulous and timely case notes detailing all consumer interactions and documented activities.
• Collaborate with consumers regularly to sustain program services and eligibility.
• Data enters information from scanned image into approved systems using project policies, procedures and work instructions.
• Accurately data enters all appropriate information in a timely manner.
• Verifies information from scanned image is entered correctly and makes necessary changes.
• Researches case identity from account records and links documents to account records by selecting the appropriate client to associate documents.
• Determines best path for document problem resolution.
• Uses electronic separator sheets to differentiate certain parts of incoming faxes to create batches.
• Meets all performance requirements associated with eligibility & enrollment processes.
• Determines best path for document problem resolution and escalates when necessary to the Research team.
• Routes technical issues to management.
• Responsible for adhering to established safety standards.
• Must be able to remain in a stationary position for an extended period of time
• Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds
• Work is constantly performed in an office environment

Minimum Requirements

• High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
• Associates degree from an accredited college or university preferred
• Experience using PC and other office equipment.
• Intermediate PC/keyboarding skills.
• Ability to type and process material in an expeditious manner. Demonstrated computer literacy; 5000 KSPH preferred.
• Detail-oriented.
• Logic Based Decision Making skills
• Read and comprehend English
• Basic reading and comprehension skills.
• Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
• Ability to successfully execute many complex tasks simultaneously and ability to work as a team member, as well as independently.
• Ability to follow instructions and perform repetitive tasks.
• Ability to learn new software programs.
• Ability to regularly attend work at various shift times as assigned.

https://www.youtube.com/watch?v=82-XJqP0zIk

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.