Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.
Provide day-to-day administrative support of the Human Resources Information System (HRIS) to People Services Department and Organization. Implement enhancements and fixes to support processes. Monitor data integrity and deliver routine reporting.
JOB RESPONSIBILITIES:
1. Use dashboards to monitor data and process integrity. Partner with subject matter experts (SME’s) to resolve data issues.
2. Use dashboards to monitor system workflow health. Partner with task assignees to resolve unassigned tasks, overdue tasks, and workflow exceptions.
3. Complete workflow tasks allocated to system administrators.
4. Deliver cyclical compliance and executive reporting.
5. Partner with Business Stakeholders and SME to format and process large data uploads.
6. Maintain organizational structures in HRIS including supervisory and location organizations.
7. Provide technical support with troubleshooting and configuration updates.
8. Work with HRIS Analyst to identify development needs to improve data and process integrity.
9. Assist with inter-departmental data integrity questions & concerns.
**Pay Range for this position is - $55,000 - $70,000
EDUCATION:
Bachelor’s degree in Business Administration, Human Resources, IT, or related areas
EXPERIENCE:
4 year degree or commensurate experience. At least one year administrative experience in HR, Payroll and/or Benefits. Previous administrative experience with HRMS systems desired; Workday experience preferred.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
1. Strong attention to detail
2. Disciplined approach to completing recurring daily tasks
3. Ability to understand inter-systems connections and recognize impacts of issues to those connections
4. Skill reviewing audit history and diagnosing root cause of issues
5. Must have excellent customer service skills
6. Must have excellent analytical skills
7. Must be able to effectively communicate in writing, on the phone, and in person
8. Adaptable to change at a fast pace
9. Must be able to work effectively with diverse personalities and maintain professionalism when working with employees and vendors
10. Strong numeric skills and advanced knowledge of Microsoft Word, Excel and Outlook, ability to navigate Internet and Intranet
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits:
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Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or
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Nelnet is a Drug Free and Tobacco Free Workplace.