Steak N Shake

Hospitality Host

  • Steak N Shake
  • Morgantown, WV
  • Part Time
  • 2 months ago

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Job Overview:

We are seeking a friendly and outgoing individual to join our team as a Host/Hostess. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities:

- Greet guests with a warm and friendly welcome

- Help guests navigate ordering on the kiosk

- Clean dining room, expo area and bathrooms

- Prepare tea and coffee

- Maintain cleanliness and organization of the beverage station

- Handle guest inquiries, concerns, and complaints in a professional manner

Experience:

- Previous experience in guest services or hospitality is preferred

- Familiarity with Aloha POS or similar restaurant point-of-sale systems is a plus

- Excellent communication skills, both verbal and written

- Strong customer service skills with the ability to handle difficult situations calmly and professionally

- Ability to multitask and prioritize tasks in a fast-paced environment

- Attention to detail and ability to maintain composure under pressure

If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we invite you to apply for the position of Host/Hostess. We offer competitive pay, opportunities for growth, and a positive work atmosphere. Join our team today!

Job Type: Part-time

Pay: $11.00 - $13.00 per hour

Expected hours: 20 – 35 per week

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • Day shift
  • Night shift

Work Location: In person

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