Front Desk Receptionist

The Front Desk Receptionist role is essential to creating a welcoming and professional environment. This role requires a dependable, organized and detail-oriented individual who can manage incoming communications, greet and assist visitors, and provide administrative support. The ideal candidate will be a strong communicator with excellent interpersonal skills, capable of handling multiple tasks simultaneously while maintaining a professional and friendly demeanor.

Responsibilities:

• Greet and assist walk-in customers and visitors with inquiries, ensuring they feel welcomed and directed to the appropriate person or department.
• Answer and direct phone calls, emails, and other communications promptly and professionally.
• Order, maintain, and distribute office supplies, ensuring necessary items are stocked and available as needed.
• Maintain a clean, organized, and professional lobby area, contributing to a positive first impression for all visitors
• Handle daily office cleaning tasks to ensure the workspace remains tidy and presentable.
• Provide excellent customer service to both internal and external customers, addressing needs and resolving issues efficiently.
• Design, Update and manage the office contact and birthday sheets, distribute employee bulletins, and assist with employee engagement initiatives.
• Prepare new hire packets and ensure new hire equipment is ready for employee orientation
• Maintain the office calendar, confirm interviews, reserve meeting rooms, and manage scheduling conflicts as they arise.
• Manage incoming and outgoing mail, handle deliveries, and ensure timely distribution to the appropriate recipients.
• Coordinate travel arrangements for employees, ensuring details are accurate and within budget.
• Complete other administrative duties as needed, including data entry, paperwork, photocopying, and file management.
• Other duties as assigned

Requirements:

• Excellent verbal and written communication skills
• Strong organizational skills and meticulous attention to detail, ensuring accuracy in all tasks.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Proficiency in Microsoft Office Suite and other relevant software, with a willingness to learn new tools as needed.
• Friendly, professional demeanor with a strong focus on customer service and a commitment to creating a positive office experience.

Qualifications:

• A high school diploma or equivalent required
• Monday-Friday availability from 8 am-5 pm, with a one hour lunch at 11 am daily
• Ability to occasionally lift, push, and pull up to 20lb unassisted
• Ability to use office equipment

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Employee assistance program
• Employee discount
• Flexible spending account
• Health savings account
• Life insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Orlando, FL 32805 (Required)

Ability to Relocate:

• Orlando, FL 32805: Relocate before starting work (Required)

Work Location: In person