Job Summary
We are seeking an experienced professional Front Desk Receptionist to join our team at a busy dental clinic. This person will be the first point of contact for our patients, so they must be excellent at first impressions and providing exceptional service and support while managing various administrative tasks. This role requires strong communication skills, attention to detail, and an extremely friendly demeanor to ensure a welcoming environment for all patients.

Duties

• Greet patients and visitors warmly, providing them with necessary information and assistance.
• Schedule appointments and manage the clinic's calendar efficiently.
• Handle patient inquiries regarding services, insurance, and billing procedures.
• Maintain accurate patient records and documentation using Eaglesoft software.
• Process medical billing and insurance claims in compliance with clinic policies.
• Review documentation for accuracy and completeness before submission.
• Perform clerical duties such as filing, data entry, and maintaining office supplies.
• Collaborate with dental staff to ensure smooth operations within the clinic.

Skills

• Proficiency in dental terminology to effectively communicate with patients and staff.
• Knowledge of medical/dental billing processes is not necessary, but any experience is desirable.
• Strong front desk experience in a healthcare or dental office setting.
• Excellent patient service skills with a focus on creating a positive experience.
• Familiarity with office procedures and clerical tasks.
• Ability to review documentation meticulously for accuracy.
• Knowledge of Eaglesoft or similar dental practice management software is a plus.
• Strong organizational skills with the ability to multitask in a fast-paced environment.

Join our team as a Front Desk Receptionist and contribute to providing outstanding care in our dental clinic!

Job Types: Full-time, Part-time

Pay: $16.50 - $20.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Uniform allowance

Schedule:

• 8 hour shift
• Day shift
• No weekends

Experience:

• Customer service: 1 year (Required)
• Dental clinic: 1 year (Preferred)

Ability to Commute:

• Soldotna, AK 99669 (Required)

Ability to Relocate:

• Soldotna, AK 99669: Relocate before starting work (Required)

Work Location: In person