ABOUT ACCURA HEALTHCARE:
Accura HealthCare is a Midwest-based healthcare company that manages and operates over 30 skilled nursing care, assisted living, independent living, and memory care communities throughout Iowa, Minnesota, South Dakota, and Nebraska. From its beginning in 2016 with 9 care communities, Accura HealthCare has held true to its mission and vision while serving others. Built on the pillars of trust, integrity, accountability, commitment, and kindness, Accura HealthCare is a leader in the Midwest in providing high-quality care. Our employees play a key role in supporting our purpose, “to care for others,” while advancing our mission “to be partners in care, family for life.”

ABOUT THE RESOURCE CENTER:
Accura HealthCare’s main office, located in West Des Moines, IA, chooses not to be referenced as a corporate office, but rather a Resource Center. The lower an employee is on the organizational chart (thus having more leadership responsibilities), the more responsibility they have to be a resource for those above them. Our culture is people-first focused, creating a platform that is conducive for our team members to thrive, while supporting and promoting work-life balance. Our Resource Center team members take a servant-leader approach to supporting our partners in care and the senior living communities under our umbrella.

OUR BRANDS: Accura HealthCare | Stonebridge Suites | Traditions Memory Care

OUR VALUES: Trust. Integrity. Accountability. Commitment. Kindness.

Accura HealthCare is where personal life and work life blend together to bring value and purpose to one’s existence.

Purpose:
As an Employee Services Specialist, you are responsible for supporting payroll and administering employee benefits programs. You will work closely with the human resources and payroll departments, handling employee communications and resolving benefit-related issues.

Essential Job Functions:

• Maintain and update employee records and benefits files, including new hires, status changes, and terminations.
• Support payroll processes.
• Coordinate daily benefits processing, including enrollments, terminations, and claims.
• Advise and inform employees about the company’s benefits programs.
• Assist employees with the enrollment process.
• Resolve benefit-related issues and respond to queries in a timely manner.
• Inform employees about changes to the benefits structure.
• Ensure compliance with benefits and leave of absence policies.
• Respond to questions on benefits, leaves of absence, workers' compensation, and payroll.
• Collaborate with payroll to ensure accurate and timely processing of employer contributions and payroll deductions.
• Maintain and create records, reports, and documentation as required by federal, state, and provider regulations.
• Maintain employee confidence by protecting confidential data.
• Contribute to the team effort by accomplishing related tasks as needed.
• Perform other duties as assigned.

Required Skills Abilities:

• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Ability to function well in a high-paced and at times stressful environment.
• Must be adaptable, flexible to changes, and able to prioritize and organize work efficiently.
• Strong interpersonal skills and ability to collaborate with other departments and external providers.
• Help foster an environment that promotes the growth and development of team members.

Education Qualifications:

• Bachelor’s degree in human resources, business, finance, or a related field. Relevant work experience in human resources and benefits management will be considered in lieu of a bachelor's degree.
• Two (2) years of experience as a Benefits Administrator or in a similar role.
• Working knowledge of relevant policies and regulations.
• Strong computer literacy skills and experience with payroll software.
• Proficiency in Microsoft Office Suite, particularly MS Excel.
• Must be capable of performing the Essential Functions of this job, with or without reasonable accommodation.

Physical Sensory Requirements (With or Without Reasonable Accommodation):

This list is not meant to be inclusive but rather exemplary of types of physical activities involved in the performance of essential functions.

• This position is classified as Sedentary.
• Must be able to sit for up to 6 hours in an 8-hour day and involves lifting no more than 10 pounds at a time.
• Occasionally lift or carry items such as docket files, ledgers, and small tools.
• A certain amount of walking and standing is often necessary to carry out job duties.

Additional Information:

• Code of Conduct: Must adhere to the Company’s Code of Conduct policy, including documentation and reporting responsibilities.
• Safe Work Performance Expectations: Compliance with safety expectations is required of all employees as a condition of employment.
• Equal Opportunity Employment Statement: Accura HealthCare is committed to ensuring equal employment opportunities for all employees, with no discrimination based on race, color, national origin, age, religion, disability status, gender, pregnancy, veteran status, sexual orientation, gender identity, genetic information, marital status, or any other legally protected status.