Provide support to the division eCommerce manager by ensuring procedures and company guidelines are followed to achieve sales objectives, goals and budgets. Assist in the training and development of the stores' eCommerce team. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our King Soopers family!
Minimum - High School Diploma or GED
- Excellent oral/written communication skills
- Ability to stoop, kneel, or crouch several times per hour
- Must be able to stand for extended periods of time and/or walk constantly
- Must be able to lift objects up to 25 pounds frequently and objects up to 50 pounds several times throughout the day
- Basic knowledge of computers
- Strong organizational and leadership skills
Desired - Bachelor's Degree
- Any retail management experience
- Any experience with and knowledge of point of sale (POS)
- Any experience in a warehouse environment
- Knowledge of eCommerce business- Support the implementation, training and execution of new initiatives and process improvements to support division and company goals
- Ensure that division eCommerce departments are meeting and exceeding customer expectations for ease of shopping, variety, freshness and cleanliness
- Ensure that local, state, and federal laws, food safety procedures and company guidelines are followed
- Assist in recruiting, selecting and hiring qualified associates for division eCommerce departments and ensure stores are sufficiently staffed to handle business demands
- Participate in delivering training to the divisions eCommerce team for all eCommerce functions and duties at new and existing locations
- Assist store eCommerce teams in achieving annual division performance goals for quality, efficiency, and positive customer experiences
- Assist store eCommerce teams in meeting division and expense budgets
- Assist in the eCommerce departments analysis and response to the competitive landscape
- Communicate the eCommerce strategy with division district managers, district coordinators, store eCommerce supervisors and associates
- Work with the store eCommerce team and division staff on resolving operational issues
- Assist with addressing customer feedback, questions, or concerns
- Visit store eCommerce sites to assist teams in maintaining operational and customer service standards; address immediate concerns and work with team to provide solutions to issues
- Ensure preventive maintenance protocols for equipment are being followed
- Measure productivity and customer satisfaction levels for store eCommerce department associates; assist store eCommerce supervisor in creating continuous improvement plans
- Assist with addressing customer feedback inquiries, questions or concerns
- Must be able to perform the essential job functions of this position with or without reasonable accommodation