Job description

At Advanced Smile Dentistry we pride ourselves in providing exceptional dental care in a comfortable environment with outstanding customer service. We value our employees as much as we value our patients. We offer a supportive and friendly work atmosphere that respects work/life balance.

If this sounds like a team you would like to join, we'd love to hear from you.

We are a busy, energetic, quality, general/cosmetic/Implant FFS/PPO practice in need of an enthusiastic individual to join our front staff full time. Here at Advanced Smile Dentistry, we are looking for an outgoing personality who will wow our patients, a team player who will make the care of our patients a priority and someone who wants to grow along with us. We are committed to not only caring about our patients but also to the growth and happiness of our employees.

As a Front Desk Receptionist, you are the first point of contact for our patients. You are the person who sets the stage for the experience the patients will have when they call and walk through the door. The receptionist will make sure our patients receive a great experience from the time they show up, to the time they leave their appointment.

This position is for a MOTIVATED candidate who is eager and willing to learn. The right person would be someone capable of working independently once they are trained with the office system.

Job Responsibilities

• Greeting and checking in patients with a warm welcome upon arrival
• Schedule and confirm patient appointments to maximize the provider schedules
• Answer phones and return potential client calls with exceptional service through brand prescribed steps in a genuinely warm and caring manner in pursuit of finding the client’s true need.
• Answer multiple phone lines efficiently
• Register New Patients
• Document patient intake form and associated paperwork.
• Collect payments from patients at time of treatment
• Completing and filing insurance forms and dental billing records.
• Translating dental services into proper billable codes.
• Office duties including document filing, scanning, and creation
• Ensure effective communication when explaining treatment options
• Educate patients on payment options and secure patient financial commitment to help them get the dental care
• Represent practice through the introduction of treatment and sales
• Overcome potential barriers and/or objections for potential clients while maintaining a polite and professional demeanor.
• Provide superior patient service demonstrating sensitivity to patient needs.
• Respond and comply to requests for information

SKILLS & QUALIFICATIONS:

• Competitive spirit with a strong desire to succeed and help deliver exceptional patient care.
• Demonstrate the ability to solve problems by providing solutions
• Experience building structure to help a business run more efficiently
• Excellent written and oral communication skills
• Professional and compassionate demeanor
• Enthusiastic and outgoing personality
• Willingness to go above and beyond to ensure patient satisfaction
• The ability to make decisions independently
• Computer competent and ability to work a multi-line phone system
• Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances
• Efficient with Microsoft word, Excel, Spreadsheets

Benefits:

• Paid Holidays
• PTO
• Continuing education
• Flexible schedule
• Training and expertise to advance your career
• Fun and collaborative environment

If you’re looking for a lifelong career with a dedicated company, apply today to join our team as a Front Desk Receptionist at our office! We look forward to hearing from you.

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Continuing education credits
• Employee discount
• Flexible schedule
• Opportunities for advancement
• Paid time off

Schedule:

• Monday to Friday

Application Question(s):

• Are you familiar with Dental Terminology?

Experience:

• dental: 2 years (Required)

Work Location: In person