JSG is hiring a Order Entry Clerk / Customer Service Representative for a TEMP-HIRE position in El Monte, CA!
PAY RATE: $18
Must be available to work every other Saturday
 

Job Description:

The Customer Service Representative is expected to maintain, build, and create strong relationships with our customers. He/she should represent the company in a positive light by helping our customers to the best of her abilities, striving for continuous improvement. Some responsibilities include but are not limited to:

• Must be able to type 50 WPM
• Answer incoming calls in a timely and professional manner
• Process orders and do any necessary follow-up or call-backs
• Have an up-to-date knowledge on the company’s products and specials
• Interact and help outside sales representatives with customer requests/inquiries
• Maintain our customer database
• Provide excellent customer service for walk-in customers
• Assist customers in placing their orders by providing product knowledge
• Understand and learn company internal processes
• Receive and resolve customer issues in a professional manner
• Process online quotations and orders
• Help create driver route sheets
• Complete all other tasks and responsibilities as assigned