Description

We are looking for a full time customer service representative for our busy insurance office. We take pride in our commitment to delivering exceptional service while building lasting relationships with our customers. As a Customer Service Representative, you will be the friendly voice that assists policyholders with their inquiries and resolving any issues they may have. The job duties include but are not limited to:

• Schedules appointments with existing or prospective customers for agency employees
• Performs daily administrative functions to assist the agency owner, office manager or sales unit manager
• Assists with set up and execution of agency events, and cash handling and banking activities
• Participates in reviews of existing coverages and may advise customers regarding policy options
• Estimates and quotes policy premiums complying with underwriting guidelines
• Identifies cross-selling opportunities during customer interactions and takes appropriate action

Education/Licenses/Designations 

• Required by state statutes to have proper insurance licensing to sell, solicit or negotiate insurance products. This position must have at least one qualifying line of authority: Property; Casualty; or Life;
• Valid driver’s license required

Role Requirements

• Demonstrated customer service experience
• Effective communication skills
• Experienced with PC software applications (Microsoft Office Suites, Internet Explorer)
• This position requires a Property and Casualty Insurance Producer license. If you do not already have a license you must obtain licensing within 45 days

Hours are 8:30am-5pm, Monday-Friday

Health insurance and retirement plan.

Compensation dependent upon prior experience and learning curve. 

Please send compensation requirements with resume to [email protected].