Thorntons is hiring Guest Service Representatives for all Nashville and surrounding locations!

Apply online at www.mythorntons.com/careers and

Thorntons strives daily to be our guests’ favorite place to stop when they are on-the-go. Our team-based, high-energy culture is a combination of entrepreneurial spirit and core values centered around our guests. The Guest Service Representative is responsible for delighting Thorntons guests with prompt and courteous customer service, maintaining retail merchandise, and supporting store goals and initiatives. In this role you will support our cashier, retail, and customer service efforts.

Guest Service Representatives earn 16.75/hr during training (first 90 days) and earn 18.25/hr after the introductory 90 days. An additional 1.00/hr is earned for 3rd shift.

Guest Service Responsibilities (cashier, retail, and customer service)
Ring all sales as covered in the operations procedures
Assure proper sale and accounting of money orders/lottery during shift
Ensure that the Store Management is made aware of all sales, cash, or operating discrepancies
Accurately account for price overrides, store use of merchandise, voids, returns and waste
Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted
Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc.
Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms
Advise store management of any maintenance or safety problems

Requirements-
Ability to complete a pre-employment criminal background check
Excellent customer service skills
Be flexible and able to multitask in a fast paced environment
Willing to work a flexible schedule including days, evenings, weekends and holidays

Guest Service Representatives will also enjoy the following benefits!

FREE Shift Meals and Dispensed Beverages Health, Dental and Vision Benefits 401(k) with company match Team Member Referral Bonuses Paid time off Team Member Discounts Opportunity for growth OWN Your Career with us!

We have had success with candidates that have held positions in industries or roles such as customer service, cashier, restaurants, fast food service, kitchen, cook, server, full service, grocery, retail, hospitality, and beverage.

Thorntons LLC is an Equal Opportunity Employer, Minorities/Females/Disabled/Veterans

Job Types: Full-time, Part-time

Pay: $18.25 per hour

Benefits:

• Employee discount

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person

Job Type: Part-time

Pay: $18.25 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Overnight shift

Work Location: In person