Day in the Life of a Barista:

Works as a team member of Food & Nutrition Services (FNS) as a barista in the coffee shop. Takes customer orders, operates a cash register, prepares beverages, and maintains operations. Follows safety & sanitary guidelines & keeps work areas clean & sanitized.

Why Work at Cheyenne Regional?

• ANCC Magnet Hospital

• 403(b) with 4% employer match

• 21 PTO days per year (increases with tenure)

• Education Assistance Program

• Employer Sponsored Wellness Program

• Employee Assistance program

• Loan Forgiveness Program

Here is what you will be doing:

• Assists with beverage preparation adhering to presentation standards; operates a variety of beverage making equipment; measures and mixes ingredients for coffee shop drinks according to recipe; stocks and maintains line supplies; follows health, safety, and sanitation guidelines for all products; and assists with side duties as needed.

• Assists in opening and/or closing the coffee shop.

• Prepares for service before opening the coffee shop; sets up and stocks the retail area. Ensures signage is accurate and clean, maintains supplies to par levels, and assists with side duties as needed.

• Demonstrates stewardship through inventory and food waste control. Conducts weekly physical inventory counts of coffee shop raw materials. Responsible for utilizing a daily pull sheet to keep track of raw material expenses.

• Assists as needed with retail operations in the Greenhouse Grill to include operating the Point-Of-Sale (POS) system, pre-preparing and serving food, cleaning, and stocking.

• Cleans and sanitizes workstations and equipment and follows all department and regulator rules and procedures. Follows Hazard Analysis Critical Control Point (HACCP)/ServSafe procedures to ensure proper sanitation and safety standards.

• Maintains HACCP records according to established department guidelines ensuring continued accuracy of information.

• Operates a cash register, POS, or equivalent; receives payments of cash and charges from customers and employees; makes change and issue receipts or tickets.

• Maintains proper security of cash at all times; verifies cash register total at the beginning of a shift; records totals and summarize funds received; assists in locating, reconciling, and verifying the accuracy of transactions.

Desired skills:

• Ability to communicate effectively with patients, visitors, and staff

• Ability to promote efficient flow of beverage production

• Intermediate computer skills and the ability to operate the food service computer system

• Ability to perform basic mathematic calculations

• Ability to read and follow written instructions and recipes

• Knowledge of (POS)/cash register systems

• Ability to use proper phone etiquette, scripting calls and following protocols

• Ability to work independently with excellent organizational skills, sound judgment, and attention to detail

• Ability to handle multiple tasks simultaneously

• Ability to work in a high volume and high stress environment with varying hours and shifts

• Ability to maintain regular and consistent attendance and punctuality

Here’s what you will need:

• High school diploma (or Equivalent Certificate from an accredited program) or higher degree

• One (1) or more years of customer service experience

Nice to have:

• Restaurant, hotel, foodservice, or hospital setting experience

Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health.

Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!

Experience

• 1 year(s): At least one year experience as a barista in a high-volume coffee shop.

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Team Player: Works well as a member of a group

Motivations

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Self-Starter: Inspired to perform without outside help