Job Title: Bank Fraud Analyst
Location: San Antonio TX

Overview:
We are seeking a Fraud Analyst / Bank Compliance and Dispute Analyst to investigate and resolve customer disputes related to bank transactions and services. This role involves analyzing claims, detecting fraud, and ensuring compliance with banking regulations.

Key Responsibilities:

• Investigate disputed transactions (unauthorized charges, errors, etc.).
• Collect and analyze data from transaction histories and bank records.
• Communicate with customers to clarify disputes and provide updates.
• Detect and report potential fraudulent activities using specialized tools.
• Ensure disputes comply with regulatory and internal guidelines.
• Collaborate with internal teams and external parties to resolve disputes.
• Document cases and outcomes for compliance reporting.

Skills:

• Strong analytical and problem-solving skills.
• High attention to detail.
• Clear communication with customers and teams.
• Familiarity with banking regulations (e.g., Regulation E).

Job Type: Contract

Pay: From $18.00 per hour

Work Location: On the road