Why USAA?

Let’s do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

The Opportunity

As a dedicated AML Business Advisor Lead, you will be part of the Operations Enablement team within the First Line Bank AML Organization. In this role, you will design, execute, and sustain formal performance management practices (Management Systems) across a matrix organization. Facilitate training and support the integration of performance management concepts, skills, and templates. Monitor adherence / progress, communicate, and provide targeted support as needed to drive sustainment. 

What you'll do:

• Provides gap analysis, recommendations, and strategic direction to enhance business programs, projects, agile projects and/or processes in a client consulting capacity in direct support of AML/KYC initiatives.

• Leverages and shares best practices gained from expert industry knowledge to identify opportunities for business efficiencies and minimizes risk.

• Researches, plans, develops, implements, and administers business requirements, procedures, contracts, and processes to ensure compliance, and adherence to USAA's commitment to being World Class.

• Identifies strategic partners and stakeholders to successfully communicate programs strategic impact.

• Leads a matrixed team to evaluate programs long term effectiveness and impact to business programs, as necessary.

• Maintains and demonstrates awareness of primary regulation commonly applicable to regulated financial institutions in the U.S. (e.g. anti-money laundering, anti-bribery and corruption, fair lending and sales practices rules, etc.).

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 8 years of experience with credit cards and/or deposits and/or directly related experience.

• Experience and ability to exercise oversight, knowledge and understanding of financial crime and AML policies, procedures, and control arrangements in a complex financial organization.

• Demonstrated ability in leading projects, which may have involved cross-functional teams, conducting research to identify root cause, system issues, process gaps and opportunities and providing viable solutions.

• Ability to provide effective consultation, to all levels of management, using the latest industry best practices and internal resources.

• Experience developing solutions and recommendations that will increase efficiency and improve business processes, projects, and programs.

• Experience in negotiating, prioritizing, and influencing to achieve desired business results.

• Knowledgeable of the laws applicable to money laundering, including the Bank Secrecy Act, the USA PATRIOT act, US Treasury AML guidelines, OFAC requirements, and Suspicious Activity Reporting requirements.

• Expert knowledge of disciplined execution, change management, and/ or risk management practices.

• Extensive experience in supporting business processes to meet BSA/ AML or similar regulatory requirements.

• Extensive experience leading change in a matrixed organization.

• Expert knowledge of Microsoft Office tools.

What sets you apart:

• Strength in agility and adaptability, learning new skills and/or managing multiple tasks simultaneously.

• Expert level (oral and written) communication and presentation skills with business partners / executive leadership.

• Demonstrated experience collaborating, influencing, and driving engagement across stakeholders with competing interests.

• Experience driving and sustaining change across a matrix organization.

• US military experience through military service or a military spouse/domestic partner

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550-$230,400.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.