This position reports directly to the Business Services Coordinator but works closely with the Tedi Bear Director and Clinic Managers. This position is responsible for general administration support for three Tedi Bear clinics which includes various team members including the Medical Director, other medical providers, Director, Social Workers, Child Life Specialists, Clinical Therapists, Outreach Coordinator, Prevention Educators, and residents and students. At times this position may interact with outside vendors, DSS and the courts to obtain needed information for processing invoices and payments. Responsibilities of this position will include but are not limited to answering telephone calls; maintaining physician calendars; assisting with faculty/staff recruitment; ordering supplies; processing monthly vendor and court invoices; follow-up on outstanding vendor payments; processing travel requests and reimbursements; processing staff procard reconciliation reports; maintain and submit expense documentation to support grant invoices, scheduling, recording, and distributing meeting minutes; collecting monthly time and effort forms; submitting faculty leave requests; approving faculty time in Kronos; and any other basic office duties. This position will serve as a backup for patient registration which would require proficiency in EPIC (electronic health records system) and NCAtrak database: provide daily reminder telephone calls to therapy patients and monitor reception area. Proficiency and efficiency in performance of work tasks are always expected.

CLINICAL SUPPORT POSITION – NOT SUBJECT TO STATE HUMAN RESOURCES ACT.

Employment in this position provides eligibility to participate in the UNC Optional Retirement Program (ORP) which offers matching employer contributions and employee control of investment choices, along with eligibility to participate in various Voluntary Supplemental Retirement Plans (401k, 403b, 457). This position is not eligible to participate in the NC Teachers’ and State Employees’ Retirement System (TSERS). Additionally, this position offers multiple voluntary options for Medical, Dental, Vision, and Life Insurance as well as various supplemental plans including Critical Illness, Flexible Spending Accounts, Cancer, and Disability.

Minimum Education/Experience

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

License or Certification required by statute or regulation

None

Preferred Experience, Skills, Training/Education

Knowledge of ECU travel and purchasing systems, Experience with EPIC EHR. Computer skills and experience with Microsoft programs including Outlook, Excel and Word desirable.

License or Certification required by the Department

None

Special Instructions to Applicant

Job Open Date

10/17/2024

Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed.

10/28/2024

Open Until Filled

No

Quick Link for Direct Access to Posting

https://ecu.peopleadmin.com/postings/81486

Alternate option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

AA/EOE

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.