Come Join our Team! Our agency is looking for a positive, motivated individual to join our award-winning Team as a full time account manager. Our Team is passionate about making a positive difference in our community & customer's lives while helping our clients understand their insurance needs.

Required Skills:

• A positive attitude, a friendly smile, and the ability to carry on conversations with clients to help build relationships.
• Self motivated to complete multiple tasks throughout the day.
• Strong desire to be part of a Team.
• Ability to transition between tasks in a fast paced environment using multiple computer systems.
• Self-directed and able to work alone & prioritize tasks.
• Enthusiastic about helping people manage the risks of everyday life, recover from the unexpected, and protecting their dreams.
• Superior communication skills-written, verbal, listening.

Required Education & Experience:

• Maintains valid Driver’s License
• Maintains clean Criminal Record
• Property and Casualty license (Must be able to obtain before start date. We provide study materials & pay for testing!)

Primary Job Functions:

Your primary role will be helping clients with their insurance needs which includes:

• Ensure you maintain a professional demeanor and appearance to positively represent our business.
• Answer incoming calls in a friendly and helpful manner to ensure a positive experience for our clients.
• Helping current clients with billing questions & taking payments.
• Assisting clients with claims & reaching out to adjusters for claim follow up.
• Discussing insurance policies with clients & helping them make informed changes on their policies.
• Contacting clients & uploading required policy documentation when required.
• Oversee and implement policy changes assigned by the Sales Team & Agent.
• Identify opportunities to cross-sell additional products and services to current clients, enhancing their coverage and meeting their evolving needs.

Compensation & Benefits:

• Steady income with an hourly Wage. Plus commission & bonus opportunities.
• Dental, Vision, and Life Insurance
• Holiday Pay, Vacation, & Unpaid Time Off
• Monday-Friday 12-5
• Paid continuing education & insurance licensing
• Opportunities for advancement within the office or your own agency

Job Type: Part-time

Pay: $15.00 per hour

Expected hours: 25 per week

Benefits:

• Dental insurance
• Paid time off
• Vision insurance

Supplemental Pay:

• Commission pay

Experience:

• Sales: 1 year (Preferred)

Ability to Relocate:

• Waterloo, IA 50702: Relocate before starting work (Required)

Work Location: In person